How long does it take to receive my order?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options during checkout if you need your items sooner.
How do I check my order status?
After your order ships, you'll receive a tracking number via email. You can use this on our "Order Tracking" page to see the latest updates.
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not, you can return items within 30 days of delivery. Here's how:
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Eligibility: Items must be unused, with all tags and original packaging intact.
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Return Process: Contact us at team@grassrootsathletics.com, and we’ll provide return instructions.
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Shipping Costs: Customers are responsible for return shipping. We recommend using a trackable shipping service to ensure your return arrives safely.
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Refunds: Once we receive and inspect your return, we’ll process your refund within 5-7 business days. The refund will be credited back to your original payment method.
Can I make changes to my order after placing it?
We process orders quickly, but if you need to make a change, contact us within 1 hour of placing your order. We’ll do our best to accommodate your request.
